Here is video on how the platform works
Click here to watch.
How do I edit my listing?
You log into your account, via the website.
On the right-hand side of the page use the pink toggle.
Navigate down to My Listings.
Click the pencil in the photo of the listing you want toedit.
Go through and change what needs changing.
Make sure you goal the way through the process, to the end and press the save and submit button.
Your listing will now be updated.
Here is a video tutorial on how to edit your listing.
Click here to watch.
There is a red unlisted button under my listing, what does that mean?
It means your listing is not currently on the platform, asit is unlisted.
Click the red button and you will be taken to the payment gateway where you can push your listing live.
Here is video on how to publish an unpublished listing
Click here to watch.
What browser works best?
We find that Chrome works best and if you are having problems, please use an incognito mode widow.
Please note, if you are using an old browser, the website may not work well. It is up to you to make sure your browser is updated as we cannot help with settings on your own device.
I am having trouble logging into the platform.
Please log in the same way you created your account.
If you went in through Facebook, always go in that way.
If you went in with Gmail, always go in that way.
If you went in with an email and password, always go in that way.
What will I use the app for as a supplier?
The app will be used to communicate with your couples.
You will also use the app to update your calendar.
What if I do not want to use the in-app chat?
If a couple communicate with you using the in-app chat and you do not want to use this function. Simply tell them your preferred method of contact is via email and continue chatting in that way. Your first in app chat will always be sent as an email.
What if I do not want to use the calendar?
You do not have to use the calendar. If this is the case foryou, you will just respond to all enquiries with your availability.
Here is a video tutorial on how to edit your calendar asa supplier
Click here to watch.
If the information you need is not on this page, please email us at:
